Information We Collect

When you use our profitability analysis platform, we collect several types of information to provide you with personalized financial insights and educational resources. This includes personal details you provide during registration such as your name, email address, phone number, and business information.

We also automatically collect technical information about how you interact with our platform. This encompasses your device type, browser information, IP address, and usage patterns within our financial analysis tools. Additionally, we gather data about your business operations and financial metrics that you input for analysis purposes.

How We Use Your Information

Your personal information serves multiple purposes within our financial education platform. We use it to deliver customized profitability analysis reports, provide relevant educational content, and improve our analytical algorithms based on aggregated usage patterns.

• Creating and maintaining your account access
• Generating personalized financial analysis reports
• Sending educational newsletters and market insights
• Improving our platform's analytical capabilities
• Complying with Malaysian financial regulations
• Providing customer support and technical assistance

We never sell your personal information to third parties or use it for purposes beyond what's necessary to operate our educational platform and comply with legal requirements.

Data Storage and Security

Your information is stored on secure servers located within Malaysia and Singapore, ensuring compliance with local data protection laws. We employ industry-standard encryption methods, including AES-256 encryption for data at rest and TLS 1.3 for data in transit.

Access to your personal data is strictly limited to authorized personnel who require it for specific business functions. All employees undergo regular security training and sign confidentiality agreements. We conduct quarterly security audits and maintain backup systems to prevent data loss.

Financial analysis data is kept separate from personal identification information using anonymization techniques. This approach allows us to improve our analytical models while maintaining your privacy.

Sharing and Disclosure

We maintain strict control over information sharing and only disclose personal data in specific circumstances. This includes sharing aggregated, anonymized data with academic researchers studying financial trends, or providing information to legal authorities when required by Malaysian law.

Third-party service providers who assist with platform operations may access limited portions of your data, but only under strict contractual obligations that mirror our privacy commitments. These partners include cloud hosting providers, email service platforms, and payment processors.

Your Rights and Choices

Under Malaysia's Personal Data Protection Act, you have several important rights regarding your personal information. You can request access to all data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data.

You also have the right to withdraw consent for data processing activities, export your data in a portable format, and lodge complaints with Malaysia's Personal Data Protection Department if you believe we've mishandled your information.

• Access your personal data within 21 days of request
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Limit processing for specific purposes
• Receive data in a portable format
• Object to automated decision-making processes

To exercise these rights, contact our privacy team using the information provided below. We typically process requests within 14 business days and provide confirmation once actions are completed.

Data Retention

We retain different types of information for varying periods based on legal requirements and business needs. Account information remains active as long as you use our platform, while financial analysis data may be kept longer for educational research purposes in anonymized form.

After account deletion, we remove personal identifiers within 30 days but may retain anonymized analytical data for up to seven years to comply with Malaysian business record requirements. Email communications are typically deleted after two years unless they contain important account or legal information.

You can request immediate deletion of specific data types by contacting our support team. We'll confirm the deletion timeline based on legal obligations and technical requirements.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience and gather usage analytics. Essential cookies enable basic functionality like login sessions and security features, while optional cookies help us understand user behavior and improve our educational content.

You can control cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features but won't prevent access to core financial analysis tools.

We use Google Analytics to understand platform usage patterns and may integrate with social media platforms for educational content sharing. These third-party services have their own privacy policies governing data collection.

Changes to Privacy Policy

We review and update this privacy policy annually or when significant changes occur in our data processing activities. Major changes will be communicated via email 30 days before implementation, giving you time to review modifications and adjust your preferences accordingly.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We recommend checking this page periodically to stay informed about our privacy practices.

Continued use of our platform after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can delete your account before the effective date.